Business to consumer

As a business you should know and understand your rights and duties when you sell goods or supply services to members of the public. By getting the basics rights, you will be able to trade with confidence and grow your business with the minimum of fuss. If you fail to get things rights however, you are likely to face a claim for breach of contract, or Trading Standards can investigate your business or worse case is that you may face prosecution. There are different rules depending on if you sell online, in store or if you go to see customers at home. We have created guides for further information and rest assured, if you want any further advice or help with your terms and conditions we are only a click or a call away.

The content on this website has been prepared by Markel Law LLP and it’s specified partners. It’s intended as guidance only and not to be regarded as a substitute for consultation with one of our solicitors or experts, since every case will ultimately turn on its own particular facts and circumstances. We recommend that you use our materials as your starting point and be aware that you sometimes have to follow a set procedure before taking any action, especially in an employment context. If you are in any doubt, we’d suggest that you get in touch with us and we’ll talk you through your options on how to get the right legal advice.